CONTACT VISENTRA LAB
Need Help? Get in Touch.
Contact Visentra Lab if you need help understanding the current project, getting started, or navigating the participation process.
HOW WE CAN HELP
Support for the Participation Process.
Getting Started
Help understanding how to access the current project and where to begin.
Project Guidance
Clarification about task requirements, recording guidance, and participation steps.
Download & Access
Help locating the app, invite code, and relevant access instructions.
General Support
Questions about Visentra Lab, project information, privacy, or site-related issues.
BEFORE YOU MESSAGE
Include the Details That Help Us Help You.
When contacting Visentra Lab about a project issue, include a short description of what you are trying to do and where you are having trouble.
If relevant, you may also include the page, task, or step you are referring to.
Do not request passwords, seed phrases, private keys, authentication codes, or other sensitive login credentials.
Visentra Lab should never ask users to send passwords, wallet seed phrases, private keys, or one-time authentication codes.
OUR ROLE
Visentra Lab Is an Independent Platform.
Visentra Lab provides independent project information, access guidance, promotional support, and participant assistance.
Visentra Lab is not the official website, operator, employer, bank, payment processor, or customer-support department of VideoBank AI or Anaxi Labs.
Project availability, task review, rewards, withdrawal methods, account decisions, and platform policies are determined by the relevant project provider.
EXPLORE THE PROJECT
Ready to Learn More?
Review the current project and participation process before getting started.